Frequently Asked Questions

Our valuation process combines multiple factors including recent comparable sales in your building and area, current market conditions, property condition and unique features, location advantages, and amenities. We use advanced market analysis tools and have access to comprehensive MLS data. Our certified valuers also consider factors like floor level, view, parking spaces, and any recent renovations. We provide a detailed report explaining how we arrived at the valuation figure.

Essential documents include: Original Title Deed (Pink Slip), Emirates ID and Passport copies, No Objection Certificate (NOC) from developer if applicable, Mortgage clearance letter if property is financed, DEWA clearance certificate, Internet/Cable disconnection certificates, Building completion certificate, Property passport (if available), and Power of Attorney if selling through representative. We'll help you obtain any missing documents and guide you through the entire documentation process.

Timeline varies based on several factors: Well-priced properties in prime locations (Downtown, Marina, JLT) typically sell within 2-6 weeks. Luxury properties in premium areas may take 3-6 months. Unique or high-value properties can take longer but often achieve better prices. Market conditions, seasonality, and pricing strategy significantly impact timeline. Our comprehensive marketing approach and buyer network help accelerate the process. We provide regular market feedback and can adjust strategy if needed.

Main costs include: DLD transfer fee (4% of property value + AED 580 admin fee), Real estate commission (typically 2% + 5% VAT), Mortgage settlement (if applicable), DEWA final bill and disconnection, Internet/cable disconnection fees, NOC fees (varies by developer), Legal fees for document preparation (if required). We provide a detailed cost breakdown upfront with no hidden charges. Some costs can be negotiated with the buyer depending on market conditions.

Yes, absolutely! We regularly handle properties with existing mortgages. The process involves: Obtaining liability letter from your bank, Coordinating with bank for clearance, Ensuring sale proceeds first go to mortgage settlement, Transferring remaining funds to you after clearance. We handle all coordination with your bank and ensure a smooth process. The buyer and their bank will typically require mortgage clearance before completion.

Yes, we provide comprehensive visual marketing including: Professional real estate photography with proper lighting and staging advice, 360-degree virtual tours for premium properties, Drone photography for villas and unique properties, Floor plans and measurement drawings, High-quality marketing brochures, Social media optimized images. Professional visuals significantly impact buyer interest and can increase sale price by 5-10%. All photography and marketing materials are included in our service at no extra cost.

Our comprehensive marketing strategy includes: Listing on 15+ major portals (Bayut, Property Finder, Dubizzle, etc.), International MLS networks for overseas buyers, Social media campaigns (Facebook, Instagram, LinkedIn), Email marketing to our buyer database, Print advertising in luxury magazines, Open houses and private viewings, Networking through our agent partnerships, WhatsApp and direct messaging campaigns. We track all marketing performance and adjust strategies based on response rates.

Our unique advantages include: Multilingual team serving international clientele, Transparent communication with regular updates, Technology-driven marketing approach, In-house legal and documentation support, 24/7 client service availability, Extensive buyer network and database, Proven track record with 95% client satisfaction, No hidden fees or surprise charges, Post-sale support and relationship management, Deep local market knowledge across all Dubai areas.

Yes, we provide comprehensive staging support including: Professional staging consultation, Furniture arrangement advice, Decluttering and depersonalization guidance, Minor repair and maintenance recommendations, Lighting optimization tips, Seasonal decoration suggestions. For luxury properties, we can arrange full staging services with furniture rental. Proper staging can increase sale price by 3-7% and reduce time on market significantly.

If your property doesn't sell within our projected timeline, we: Conduct a comprehensive market review, Analyze viewing feedback and buyer responses, Reassess pricing strategy with current market data, Enhance marketing approach and channels, Provide updated market analysis and recommendations, Consider seasonal market adjustments, Offer flexible commission structures for extended periods. We're committed to achieving a successful sale and will work tirelessly until we find the right buyer.

Yes, we provide complete support for the legal transfer including: DLD appointment booking and coordination, Document preparation and verification, Translation services if required, Mortgage clearance coordination, Title transfer assistance, Payment coordination between all parties, Final handover arrangements. We have partnerships with legal consultants and can arrange full legal representation if needed. Our team guides you through every step of the process.

Our buyer qualification process includes: Financial pre-qualification and bank letter verification, Identity and Emirates ID verification, Serious buyer assessment through detailed discussions, Purchase timeline and requirements confirmation, Previous property transaction history review, Reference checks when necessary. We only arrange viewings with qualified, serious buyers to save your time and ensure productive property visits.

Our post-sale support includes: Final utility transfer assistance, Address change notifications to relevant authorities, Property handover checklist completion, Warranty and maintenance contact information, Future market updates and investment advice, Priority service for future property transactions, Referral services for other property-related needs, Annual market valuation updates if requested. We maintain long-term relationships with our clients beyond the transaction.

Absolutely! We offer comprehensive buy-and-sell coordination including: Portfolio transition planning, Bridge financing options and connections, Simultaneous transaction coordination, Timing optimization to avoid double payments, Capital gains planning and advice, 1031 exchange equivalent strategies, New property search while marketing current property, Negotiation of contingent offers. Our team can handle both transactions seamlessly.

For urgent sales, we offer: Expedited valuation and market analysis, Intensive marketing campaign launch, Investor buyer network activation, Realistic pricing strategy for quick sale, Daily market feedback and adjustments, Multiple viewing schedule coordination, Fast-track negotiation and closing process, Legal process acceleration where possible. While urgent sales may involve some price compromise, we work to minimize this while achieving your timeline.

Our negotiation process includes: Professional offer evaluation and comparison, Market value assessment of each offer, Buyer qualification verification, Terms and conditions analysis, Counter-offer strategy development, Multiple offer situation management, Deal structure optimization, Closing timeline coordination. We negotiate professionally on your behalf to secure the best possible terms while maintaining deal integrity.

Our commission structure is competitive and transparent: Standard rate: 2% + 5% VAT on the sale price, No upfront fees or marketing costs, Commission paid only upon successful completion, Flexible payment arrangements available, No hidden charges or surprise fees, All marketing and professional services included. We believe in earning our commission through results, which is why we're committed to achieving the best possible outcome for your sale.

Yes, we have extensive international reach including: Partnerships with overseas real estate networks, Multilingual marketing materials and websites, International MLS listing distribution, Social media campaigns targeting overseas markets, Relationships with relocation companies, Embassy and consulate connections, Virtual viewing capabilities for remote buyers, International payment and financing coordination. About 40% of our buyers are international clients.